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Frequently Asked Questions and Answers

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Title Cancellation
Posted by withdrama (ip:)
  • Rate 0points  
  • Date 2019-11-25 17:20:47
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  • View 829

An item is eligible for cancellation if:

- you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
- the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
- the ordered item is out of stock.
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