Hello. This is withdrama.

Due to Covid-19, customs clearance has been strengthened internationally, so accurate information about the product must be written on the invoice when shipping. 

For this reason, the additional tax may be charged separately when the package arrives in recipient’s country. 

The tax billing criteria in each country is different, so please check with your national agency for details. 

Please note that customer should pay for the additional tax, and withdrama is not responsible for it. 

If it is returned due to the refusal of customs clearance or the wrong information of the recipient, the refund will be processed after excluding the round-trip shipping fee.

Thank you for using withdrama and we hope your understanding.

**The following is the shipping status for each country. Please note.**

[suspended]

Australia, United Arab Emirates, Chile, INDIA, Cesko, Kazakhstan, Laos, Mongolia, Nepal, Romaniei, Peru, Qatar, Rwanda, Saudi Arabia, France, Sweden

[shipment delayed]

Canada, China, Germany, France, HongKong, Indonesia, Japan, Luxembourg, Malaysia, Philippines, Russia, Singapore

Slovenia, Thailand, United States of America, Vietnam & Delivery delay in most other countries

[Delivery issue due to Covid-19]

Due to the Covid-19, delivery volume has increased rapidly and shipment is being delayed.

For overseas shipments, it may take up to 30 days to complete the shipment because of issues in Korea and each country.

Please bear with us for the delay thank you