Hello, this is withdrama.

[NU'EST - L.O.Λ.E Jumper] I'm informing you about the defective product,

so please take your time to check the contents below even if you're busy.

[NUEST-L.O.Λ.E Jumper] Procedure for exchange

1) If the delivery is completed, we will send you a new jumper without a separate return process.

2) For customers who have not yet shipped the jumper, we will assist in shipping after re-production.

3 Customers who purchased jumper with other products will send out the rest of the products except jumpers.

Sorry for the inconvenience once again.

If you inquire about the jumper, please contact the customer service center and we will help you immediately. Thank you.