Product Details

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※ 외부 케이스는 상품을 보호하기 위한 보호제입니다. (케이스의 경미한 스크레치 및 변색 등은 제품의 하자가 아님을 알려드립니다.)

※ The above images are for illustrational purposes only and might differ the actual goods.

※ Size and contents may vary depending on manufacturer.

※ The outer case is to protect goods. (Please note that slight scratches and discoloration of the case is not a defect of the product.)

TWICE 2019 SEASON’S GREETINGS

‘THE ROSES’

 

트와이스2019 시즌그리팅 출시!

TWICEZINE, 스탠드캘린더, 다이어리, 포토카드와

촬영현장을 담은 메이킹 DVD에 스페셜 포토카드까지!

‘THE ROSES’ 컨셉에 맞춰 장미꽃과 함께 촬영한,

꽃보다 예쁜트와이스의 모습과 함께 2019년을 준비해보세요!

[상품사양]

* PACKAGE BOX : 237mm X 312mm X 45mm

* TWICEZINE : 183mm X 258mm / 112P

* STAND CALENDAR : 183mm X 252mm / 28P

* DIARY : 183mm X 258mm X 12mm /128P

* PHOTO CARD : 58mm X 88mm / 9EA

* SPEICAL PHOTO CARD : 58mm X 88mm / 1EA

* MAKING DVD (ABOUT 20mins)

* DVD 코드 : 1,3,4,5,6

* DVD 자막 : 한국어 / 영어

* 2.0 STEREO

전자상거래등에서의 상품정보제공 고시

도서명	트와이스 (TWICE) - TWICE 2019 SEASON’S GREETINGS 시즌 그리팅
저자,출판사	(주)JYP엔터테인먼트
크기	237x312x45mm
쪽수	112p
제품구성	PACKAGE BOX, TWICEZINE, STAND CALENDAR, DIARY, PHOTO CARD, SPEICAL PHOTO CARD, MAKING DVD
출간일	2018년 12월
제조국	KOREA
법에 의한 인증 및 허가사항	해당사항 없음
품질보증기준	관련 법 및 소비자분쟁 해결기준에 따름
A/S 책임자와 전화번호	㈜코팬글로벌 / 070-7701-4505

Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Shipping

• Shipping Method : Parcel Service
• Shipping Area : A Region.
• Shipping Cost : International Shipping Fee
• Shipping Time : 2 - 15 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  

Returns & Exchanges

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

Product Inquiry

10:00~17:00 / LUNCH 12:00 ~ 14:00